Security

Enterprise-Grade Security

Built with security at every layer. From infrastructure to application, we protect healthcare data with the same rigor as the world's leading financial institutions.

End-to-End Encryption

AES-256 at rest, TLS 1.3 in transit, with field-level encryption for the most sensitive data.

Zero Trust Architecture

Every request is authenticated and authorized. No implicit trust, no shortcuts.

24/7 Monitoring

Real-time threat detection, anomaly alerts, and automated incident response.

Data Residency

Your data stays in your region. Canadian data in Canada, US data in the US, EU data in the EU.

1

Infrastructure Security

Our platform runs on AWS, leveraging their world-class infrastructure security. We follow AWS Well-Architected Framework principles with additional healthcare-specific hardening.

  • Deployed across multiple AWS Availability Zones for high availability and fault tolerance
  • Private VPCs with strict network segmentation isolating application tiers and data layers
  • Infrastructure as Code via CloudFormation ensuring consistent, auditable, and repeatable deployments
  • Container orchestration via ECS Fargate with immutable deployments and automatic scaling
2

Encryption Standards

We implement multiple layers of encryption to protect data at every stage of its lifecycle, from creation through storage and transmission.

  • AES-256 encryption for all data at rest, including PostgreSQL databases, S3 storage, and backups
  • TLS 1.3 enforced for all API communications with certificate pinning for mobile clients
  • AWS KMS with customer-managed keys and automatic annual key rotation
  • Sensitive fields encrypted at the application level before database storage for defense in depth
3

Authentication & Authorization

We employ a multi-layered identity and access management system combining AWS Cognito for authentication with AWS Verified Permissions for fine-grained authorization.

  • AWS Cognito with MFA support, secure password policies, and compromised credential detection
  • Cedar policy language for declarative, auditable authorization rules with FORBID-wins-over-PERMIT model
  • Row-level security in PostgreSQL providing database-layer data isolation between tenants
  • JWT-based session management with short-lived tokens and secure refresh mechanisms
4

Network Security

Multiple layers of network security controls protect against external threats and lateral movement within the infrastructure.

  • AWS WAF with custom rule sets protecting against OWASP Top 10 and healthcare-specific threats
  • DDoS protection through AWS Shield Advanced with automated mitigation
  • Private subnets for application and database tiers with no direct internet exposure
  • VPC Flow Logs and DNS query logging for comprehensive network visibility and forensics
5

Security Monitoring

Continuous monitoring across all infrastructure and application layers detects threats in real time and triggers automated response procedures.

  • Centralized logging with immutable storage and real-time analysis for security events
  • Automated alerting for suspicious access patterns, failed authentication attempts, and policy violations
  • Regular vulnerability scanning and annual penetration testing by independent security firms
  • Security information and event management (SIEM) integration for correlation and investigation
6

Incident Response

Our documented incident response plan follows NIST SP 800-61 guidelines with healthcare-specific procedures for PHI-related incidents.

  • Defined severity levels with corresponding escalation paths and response timeframes
  • Dedicated incident response team with 24/7 on-call rotation
  • Automated containment procedures for common threat scenarios
  • Post-incident reviews with root cause analysis and preventive action tracking
7

Business Continuity

Healthcare cannot afford downtime. Our business continuity and disaster recovery plans ensure the platform remains available even during major incidents.

  • Multi-AZ deployment with automated failover and 99.9% uptime SLA
  • Automated point-in-time database recovery with cross-region backup replication
  • Recovery time objective (RTO) of 4 hours and recovery point objective (RPO) of 1 hour
  • Annual disaster recovery exercises with documented results and improvement plans
8

Responsible Disclosure

We believe in the security research community and maintain a responsible disclosure program. If you discover a vulnerability, we want to hear from you.

  • Report vulnerabilities to security@myintegrativehealth.com
  • We commit to acknowledging reports within 24 hours and providing regular status updates
  • We will not pursue legal action against researchers acting in good faith
  • Public recognition available for researchers who responsibly disclose valid vulnerabilities

Security Questions?

Request our security whitepaper, SOC 2 report, or schedule a security review with our team.

Contact Security Team